Legal

Terms of Service

Last updated: August 19, 2026 · Effective: August 19, 2026

Not legal advice. These Terms govern use of our website and high-level rules for engaging Radical Red Rocket. Paid client work is also governed by written proposals, statements of work, invoices, or other signed agreements, which control if they conflict with these website Terms. Have counsel review before relying on this for formal compliance.

1. Agreement to these Terms

By accessing radicalredrocket.com, submitting our fit form, booking a call, or otherwise using our website (the “Site”), you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the Site.

If you use the Site on behalf of a company, you represent that you have authority to bind that company, and “you” includes that company.

2. Who we are

Radical Red Rocket provides B2B services that help HVAC and plumbing companies in the United States install conversion systems (the “Revenue Leak Repair” system and related optional services).

Contact: radicalredrocket.com · (619) 975-3627 · Email us

3. Services described on the Site

The Site describes marketing services for trade businesses, which may include (as offered from time to time):

• Revenue Leak Repair setup and ongoing operations (site conversion, lead capture, speed-to-lead, booking, reminders, reviews, reactivation, scorecard);
• Optional Annual Membership System (setup + monthly management);
• Optional ads management (setup when campaign build-out is needed; monthly management; media on the client’s card).

Prices and packages shown on the Site are marketing information and may change. A specific engagement only begins when we mutually agree in writing (including email confirmation, invoice acceptance, or signed proposal) and any required payment is made.

4. Website use & acceptable use

You agree not to:

• Use the Site for any unlawful purpose;
• Submit false, misleading, or another person’s information without permission;
• Attempt to probe, scan, or attack the Site, or interfere with security or operations;
• Scrape, harvest, or bulk-copy Site content without our prior written consent;
• Reverse engineer or misuse forms, booking tools, or automations connected to the Site;
• Use the Site to send spam or harassing communications.

We may suspend or block access for abuse or suspected fraud.

5. Client engagements

5.1 Written agreements control

Delivery scope, timelines, fees, refunds, story rights, guarantees, and ownership of work product for a paid or founding engagement are set out in the written materials we issue for that engagement (proposal, statement of work, kickoff notes, invoice, or contract). If those materials conflict with these website Terms, the written engagement materials control for that engagement.

5.2 Your responsibilities

When you engage us, you agree to provide timely access and truthful information reasonably needed to deliver, which may include:

• Website, domain/DNS, or chatbot install access;
• CRM access for agreed integrations;
• Approvals on offer copy and scripts;
• Staff who can answer leads according to the process we set;
• Payment on the agreed schedule.

Delays in access or approvals may pause timelines (including any install guarantee clock described in engagement materials).

5.3 Portable assets vs hosted tools

As described on our Site and in delivery docs, you typically keep portable work product (copy, scripts, exports, scorecards). Live tools hosted on our accounts may stop when the engagement ends unless migrated for a fee. Your domain, CRM, ads accounts, and customer lists remain yours.

6. No results guarantee

We do not guarantee revenue, profit, ROAS, lead volume, membership sales, close rate, or any particular business outcome. Results depend on your pricing, sales skills, capacity, market, and whether you follow the process. Any process or delivery guarantees (for example the priority-repair clock and the related fee pause) apply only as stated in the applicable engagement terms and public offer pages we maintain, and only for delays we control. Delays caused by late access, missing data, or unapproved changes pause the clock and are not covered by a fee pause.

7. Founding spots (pilot seats)

Limited founding spots, if available, include a pilot term while we co-build the system with real HVAC and plumbing shops. Success stories are used only with your written OK, after real numbers exist. Applying does not by itself create an engagement or lock a spot. A founding spot is locked only when the start payment we invoice has cleared and we confirm fit in writing. The start payment is not refunded; it covers month 1 and setup work. The pilot runs three months. After the pilot, the engagement continues only on terms we agree in writing. Founding spots are limited and filled at our discretion. Prepaid fees are not refunded. Details must be confirmed in writing before install begins.

8. Intellectual property

• Site content: The Site’s text, design, branding, and media are owned by Radical Red Rocket or our licensors. You may not copy them for commercial use without permission.
• Client deliverables: Ownership and license rights in work we create for you are defined in the engagement materials (portable assets you keep vs runtime you do not own by default).
• Feedback: If you send ideas or feedback about our Site or services, we may use them without obligation to you.

9. Third-party services

The Site may embed or link to third parties (including Cal.com, Encharge, Netlify, voice/AI providers, payment tools if added later, and social networks). Those services are governed by their own terms and privacy policies. We are not responsible for third-party sites or outages beyond our reasonable control.

10. Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RADICAL RED ROCKET AND ITS OWNER, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING FROM THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THE SITE (WHEN NO PAID ENGAGEMENT EXISTS) WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). FOR PAID ENGAGEMENTS, LIABILITY IS LIMITED AS STATED IN THE APPLICABLE WRITTEN AGREEMENT, OR IF SILENT, TO THE FEES YOU PAID US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS BEFORE THE CLAIM.

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent allowed.

12. Indemnity

You agree to defend, indemnify, and hold harmless Radical Red Rocket and its owner from and against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Site, your violation of these Terms, or your violation of any law or third-party right.

13. Governing law & disputes

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules, except where federal law controls.

Before filing a formal claim, you agree to try to resolve the dispute informally by emailing us (see Contact) and allowing 30 days for a good-faith response.

Subject to applicable law, exclusive venue for disputes arising from these Terms or the Site shall be the state or federal courts located in Washington, and you consent to personal jurisdiction there.

Nothing in these Terms limits either party’s right to seek injunctive relief for misuse of intellectual property or abuse of the Site.

14. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will change when we do. Continued use of the Site after changes means you accept the updated Terms. For active paid clients, material changes to engagement terms will be handled under your written agreement.

15. Contact

Radical Red Rocket
Email: Email us
Phone: (619) 975-3627
Web: radicalredrocket.com

Related: Privacy Policy (includes California privacy rights).