Stage 2 of 4 · Booked Job Machine · Sprint core
Outcome: fast first touch, two times on the calendar, a named queue owner, and unbooked quotes that don’t die.
Do this week
- Write real median response time — System 05
- Missed-call text live + after-hours SLA — System 05
- Two-times script — System 06
- Name queue owner + Monday huddle — System 07
- Unbooked quotes + 5-touch cadence — System 08
Systems in this stage
05Speed-to-lead under 5 minutes
06Scripts that book the calendar
07Front office & lead queue
08Quote follow-up machine
Common mistakes
- Paying for LSA while answering in hours
- “Call me back” instead of two calendar options
- Quotes with no day-2 / day-5 follow-up